A Better Way
This past weekend my wife and I traveled to see our daughter and help her through a monumental life event. She is preparing to buy her first car on her own. I don’t know about you, but fewer things bring me dread than the car buying process. She had done her research, knew the types of cars she wanted to test drive, and the locations of the dealerships near her. She had her personal information all accounted for and was prepared to make a purchase if everything fell into place. We planned to all pile into her tiny car she had been driving for 11 years so we had it available as a trade-in. Everything was ready and we were confident that nothing could dismantle our day. Then we left her apartment. The first dealership we went to was the brand our family traditionally had purchased. We love the brand and this was sure to be the leader. The people who met us were friendly and welcoming. They passed the first test by making sure they worked directly …