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August 2021

Why Cross-Cultural Communication Is Crucial In The Workplace

Like most countries around the world, the U.S. is a proverbial melting pot of cultures that we encounter almost everywhere. Including at work. The only real response is to embrace it, as cross-cultural communication can and does drive workplace success. The U.S. already is home to thriving communities from various cultures. According to figures from 2018, more than 44 million people in the U.S. were born in other countries. So, even if there isn’t much cultural diversity in your workplace yet, things aren’t likely to stay that way for long.  Cultural diversity can expose us to aspects of life that we would never have considered, even in our wildest dreams. It also can have significant benefits for your company. Attract And Retain Top Talent You can’t have cross-cultural communication without people, and when it comes to the workplace, you want the best people for the job. Your company can attract and retain top talent when drawing from a multicultural pool. A 2020 Glassdoor survey found that 76% of job seekers and employees think of diversity as an important factor …

Tell Me Why! Explanations for Ambiguity in Health Decision Making Affect Treatment Choice

Medical treatment decisions are often rife with ambiguity. Exact probabilities for things like side effects or treatment success rates are frequently unknown. But why is this important? Because decision making research has shown that ambiguity can systematically alter the choices people make. We investigated how providing different explanations for the ambiguity in a treatment decision context affected willingness to adopt a treatment with an ambiguously described success rate. When the explanations involved elements that the person was knowledgeable about or could control, people were more interested in an ambiguous treatment. The post Tell Me Why! Explanations for Ambiguity in Health Decision Making Affect Treatment Choice appeared first on BehavioralEconomics.com | The BE Hub. …

4 Causes of Unhappiness In The Workplace and How to Deal with Them 

Dealing with unhappy employees is becoming less of an option and more of a priority at the workplace. With the cost of dealing with unhappy employees estimated to be between $450 to $500 in a single year, unhappy employees could have a significant impact on your bottom line.  In addition to helping you cut costs, happy employees tend to be more creative, innovative and dedicated than their unhappy counterparts. With that in mind, the need to maintain a happy work environment cannot be overemphasized. The Value Of Having Happy Employees Employees are often the backbone of any organization, therefore their well-being can be beneficial to the success of a company. Moreover, keeping happy employees can have the following benefits to your company: It can create a positive work environment. When employees are motivated and happy about their job, it can create a great working atmosphere. It can have a positive impact on clients and customers. Happy employees often go above and beyond for their clients.  It can be phenomenal for business: According to Gallup, companies with engaged employees …

Want Great Ideas from a Team? Flip the Script

When you lead a team, great ideas are the lifeblood of innovation and productivity. Let’s say you have an idea that you’d like to toss out to your team. How can you get the folks to speak up and help you discern the idea’s viability? Nobody wants to waste time on a stinker of an idea. Here’s a process from business executive Bob Richards, who has been a long time client of the People Equation. Bob says when he’s leading an ideation discussion (whether it’s his direct team, a cross-functional team, or a board of directors), he enacts the following process to surface great ideas from a team. He starts in an unlikely place: ask them to say why an idea won’t work. A Simple Process for Fully Exploring Ideas with Teams Put an idea on the table. Ask the team to list all the reasons why the idea won’t work. List them. After you list all the “reasons it won’t work” ideas, flip the script. Ask the team to list all the benefits of the idea. List those.Compare and …

6 tips for reducing employee turnover

Keeping your employee turnover low is one of the most important parts of running a business. High employee turnover can reduce morale, increase training costs, and lead to a less efficient workplace.  Unfortunately, a lot of business owners don’t put enough time and energy into retaining their staff, meaning they’re unable to build skilled and seasoned teams that love their jobs. So, in this article, we’re going to outline how you can keep your employee turnover low. Let’s get started. Always show your employees you appreciate them Your staff will want to know that you appreciate them, so it’s important that you make this very clear! You can show this by congratulating them personally when they lead a successful project or hit their targets. You could also celebrate their birthdays in the office or invest in their career development. Additionally, show appreciation for your employers at special times of the year, like on company anniversaries or holiday celebrations like Christmas.  There are a lot of different ways that you can show your employees that you appreciate them! Here are …

12 Ways Non-Profits Can Find and Retain Excellent Employees

With unemployment rates hovering between seven and nine percent, you’d think the labor market would be loose, instead of continuing to tighten up. But today’s situation is unique, primarily due to the recent COVID pandemic. Millions of people are out of work, but for a number of reasons they have chosen to either retire early, work part-time from home at another job, or live off unemployment benefits until their savings eventually run out. What’s a non-profit manager to do in a situation like this? The answer is to be creative. Historically, it’s been tough for non-profits to attract and keep workers at all levels of the organizational hierarchy, particularly for top spots. Nowadays, in the post-COVID era, when working from home is the norm, labor markets are perpetually tight, and entrepreneurship is at an all-time high, even for-profit businesses are discovering the travails of recruitment and retention. Fortunately, not-for-profit entities have a few special weapons in their arsenals that for-profit organizations lack. What are they? It’s a mixed bag, but includes all the usual suspects plus at least a …

Effective Meeting Leaders Set the Right Expectations

People hate meetings. This is not earth-shattering news. Many of the complaints are legit: meetings are unfocused, too long, or unnecessary. Some of the complaints are humorous (but still true.) One of the lesser-mentioned reasons that merits consideration is meeting purpose. People get frustrated with meetings because they are unclear about expectations surrounding the the reason for the meeting. If meeting leaders did a better job of setting the right expectations about the meeting, there would be less irritation from meeting participants. Setting Meeting Expectations: Two Types of Process When you plan the agenda (you do have an agenda, right?) for your next meeting ask yourself as the meeting leader, do you expect participants to expand possibilities, or to come to closure? The answer to that question will help you, as the meeting leader, set the proper expectations. It will also drive the process you use to meet that expectation. If the primary purpose of the meeting is to expand possibilities, then the recommended process is a “Divergent” type of meeting discussion because you are seeking a fluid, dynamic …

Recruitment Methods to Create a Great Working Environment

One of the most important factors affecting employee happiness and motivation is having an excellent working environment. With happier and more motivated staff, a company can achieve a greater level of productivity as well as reducing staff turnover, leading to better results in terms of profitability. As such, creating and maintaining a healthy working environment is crucial to the success of an organisation, especially in competitive industries where fine margins can make a big difference.  One of the best ways to ensure your company has a good working environment that fosters productivity is by hiring the right people. Making sure that your employees share similar values and work well together is essential for creating a healthy workplace culture. In this article, we’ll be explaining how you can change your recruitment methods to create a great working environment and sure that your employees are happy, motivated and productive.  Set Up a Strong Company Culture A lot of businesses try and go about setting up company culture from the ground up, but it’s actually better to do it from the top …

Leveraging People Analytics for Your Human Capital Disclosures

The SEC’s human capital disclosures mandate has reinforced the need for people analytics teams and tools for public-facing companies. To create a compelling story about your people in relation to business success, leverage metrics to boost the credibility of your story. This data is essential to providing sufficient disclosures. Learning how to effectively acquire and share this data with the right people is critical to elevating your role in business success. …